Wu, K. - "Yes let's do Thursday morning if the crew…"
scheduling · 97%
→ booked via automation
Pratt, S. - "STOP texting me"
opt-out · 99%
→ suppressed · all channels
Harmon, D. - "Does the 84-month plan have a prepayment…"
question · 94%
→ draft ready (W23)
Unknown # - "my brother said you did his roof, we're at the lake house…"
62% - human queue
Bell, R. - "Not this year, check back in spring"
not-now · 91%
→ nurture Mar 2027